Get Help Here

Help with Technology

• ITS Help Desk: helpdesk@smxjjl.com, (269) 471-6016, or online here
  password, email, general AU online service access questions
• LearningHub: dlit@smxjjl.com or (269) 471-3960 
  course login, navigation or technical questions about doing assignments
• Griggs Online (GIA K-12): d2lgriggs@smxjjl.com or (269) 471-6619 
  D2L login, course navigation or technical questions about doing assignments

Academic Help

• Undergrad Admissions: undergrad@smxjjl.com or (269) 471-6323
• Undergrad Distance Degree Advising: onlinestudents@smxjjl.com or (269) 471-3432
• Graduate Admission: graduate@smxjjl.com or (269) 471-6321
• Graduate Distance Degree Advising: contact advisor using contact info in your IVUE page
• Financial advisors contact (assigned by last name)

Course Study Help

• Contact course instructor, using contact info on the course home page with
  questions about assignments, grades & feedback, study pace and incompletes
• Math tutoring: math@smxjjl.com or 269-471-6662 
• Writing & general undergrad tutoring: tutoring@smxjjl.com or (269) 471-6128

For Best Service

• Include your full name, student ID, course name and specific details in full sentences.
• For technical issues, include the type of computer (MAC or PC) and browser (Chrome, Firefox, Safari, etc.) and a screen shot is possible.